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Conversational Performance Platform

Where work happens,
learning happens.

3 billion frontline workers. No desktops. No training time.
Just WhatsApp — and one insight that changed everything.

RF
AM
JC
115,000+ frontline workers already using IseTool
+35%
training engagement
−27%
support requests
+30%
sales performance
3
countries
99% of Brazilian smartphones have WhatsApp — our distribution channel already exists.

The problem

The real economy runs on people who don't sit at desks.

More than 3 billion people work as frontline workers, field technicians, franchise operators, sales agents, and service teams. They make critical decisions every day — without the support they need.

Requires logins, passwords, and desktop access
Demands formal training time they don't have
Built for office workers — not the field
Creates friction exactly when people need speed
$8T

lost every year globally due to disengaged employees and misaligned teams

— Gallup State of Global Workplace

3B

workers outside offices — almost none reached by modern learning platforms

Flávio Oliveira
Flávio Oliveira
Founder & CEO
IseTool · Brazil

The insight that changed everything

When they have a question, they don't open a platform. They open WhatsApp.

For years, we watched companies invest heavily in learning management systems — platforms that frontline workers simply never used. The reason was obvious: workers don't sit at desks.

They work in stores, factories, on routes, and in homes. When they have an urgent question, they reach for the tool they already trust and use every day.

So we asked: what if learning happened there instead? That question became IseTool.

Works for every industry

From cooperatives to construction. From pharmacies to franchises.

IseTool works wherever there are people who need to learn, align, and perform — without logging into anything new.

FranchisesRetail chainsDirect sales FacilitiesLogisticsManufacturing HealthcareConstructionCooperatives SupermarketsPharmaciesInsurance
IseTool across industries

How it works

A conversation on WhatsApp.
That's the entire experience.

IT
IseTool
online
Qual é o desconto máximo nessa promoção? 🤔
09:14
Clientes Gold: até 15%. Demais: 10%. Quer o script? 📋
09:14 ✓✓
Sim, me manda!
09:15
"Temos uma condição especial para você hoje..." — roteiro 👇
09:15 ✓✓
Perfeito, obrigado! 🙏
09:15

Knowledge at the exact moment it's needed.

No new app. No login. No scheduled training. Just a message — and an instant, accurate answer from the platform already in their pocket.

That's what we call conversational performance.

Our platform

Four capabilities. One channel.
Native to WhatsApp.

🎓

Microlearning

Bite-sized training as a conversation. Workers learn between tasks — not in scheduled blocks.

🧭

Operational guidance

Instant answers to process questions — pricing, compliance, procedures — right when needed.

🤖

AI-powered answers

Voice and text supported. Our AI interprets context and delivers accurate, personalized responses.

🧑‍💼

Human escalation

When AI isn't enough, a hybrid layer connects to human support — same channel, zero friction.

Zero friction. Zero new apps.

Knowledge exactly where decisions are made.

LoginsNew apps Desktop requiredTraining schedules WhatsApp native ✓Voice supported ✓ Instant answers ✓

Measurable impact

When people learn better, they perform better.

Across companies using IseTool, results are consistent — and compounding.

+35%
higher engagement in training

vs. traditional LMS in the same workforce

−27%
fewer technical support requests

workers self-serve faster with AI answers

+25%
productivity gains

faster onboarding, less time blocked by questions

+30%
sales performance growth

direct sales teams consistently outperform

Currently running a  PoC with Natura  — potential to reach  4 million consultants. 

Traction

Already running at scale.

Across Brazil, Angola, and Portugal — expanding into the US and UK.

Active users

115,000+

frontline workers supported across three countries today

Markets

3

Brazil · Angola · Portugal — expanding to United States and United Kingdom

Distribution

99%

of Brazilian smartphones have WhatsApp — our channel is already in every pocket

Live proof of concept with Natura

We are running a PoC with Natura, one of the largest direct sales companies in the world. Success unlocks a potential reach of more than 4 million consultants.

4M potential reach
Flávio Oliveira

Our belief

This isn't just about technology.
It's about inclusion.

When knowledge becomes accessible to frontline workers, something powerful happens. People gain confidence. They make better decisions. They perform better at work.

The future will belong to technologies that adapt to people.

Learning where work happens.
Support when decisions are made.
Performance that spreads.
That's what we're building.

Get started

Ready to bring knowledge
to your frontline?

Whether you run a franchise network, a direct sales team, or a distributed service workforce — we'll show you what's possible in a single conversation.

or
Visit isetool.com

No commitments. Just a conversation.

BNDES Garagem